Buyer Protection
What is Buyer Protection?
Buyer Protection is a set of guarantees provided by shopsmartgardget.com that enables buyers to shop with confidence on our website.
You are protected when:
- The item you ordered did not arrive within the time promised by the seller.
- The item you received was not as described.
- The item you received that was assured to be genuine was fake.
Who is eligible for Buyer Protection?
Purchase Protection covers all eligible purchases where PayPal is used, as well as payments made through our website shopsmartgadgets.com
Current accepted payments on shopsmartgadgets.com include:
- Visa
- MasterCard
- PAYPAL
- Other Credit Cards
You can also pay with select debit cards including:
Maestro
- Maestro
When am I protected by shopsmartgadgets.com Buyer Protection?
If you don't receive the item that you ordered, or it shows up significantly different from its description, you may qualify for Purchase Protection, and we'll reimburse you for the full purchase price plus any original shipping costs, subject to terms and limitations.
The following cases are not covered by Buyer Protection:
- Fraudulent charges to a credit card. If you notice any charge to your account that you did not authorize, report it to your credit card company.
- Claims that an item was not delivered when the shipping company’s records show that it was
- Claims that an item is not as described when it can be proven from item description that it is.
- Items that were delivered and are as described but the buyer no longer wants.
